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TCS And Salesforce To Leverage AI For Semiconductor Industry

  • February 22, 2025
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  Tata Consultancy Services (TCS)  has announced a new collaboration with Salesforce to help customers in the manufacturing and semiconductor industries drive value from artificial intelligence. As part of this collaboration, TCS launched three initiatives: Semiconductor Sales Accelerator for increasing sales with data-driven insights, Seller for the Future for providing near real-time insights, predictive analytics, and personalized recommendations […]

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Salesforce To Invest $500M In Saudi Arabia

  • February 11, 2025
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Salesforce has announced plans to invest $500 million in the Kingdom of Saudi Arabia, building on its commitment to innovation and economic growth in the region. The investment also aims to spur workforce development through AI skilling and expand Salesforce’s local partner ecosystem to support local businesses. The announcement, made at LEAP 2025, follows the company’s […]

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Salesforce Opens New Regional HQ In Riyadh

  • January 27, 2025
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Salesforce has announced plans to expand its presence in Saudi Arabia with a new regional headquarters in Riyadh. Salesforce also announced plans to partner with IBM to open a Center of Excellence in Riyadh. Separately, it pledged to provide upskilling opportunities to 30,000 Saudi citizens by 2030. These investments underscore Salesforce’s growing presence in the […]

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93% Of Service Teams In UAE Are Using Or Evaluating AI

  • June 19, 2024
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Salesforce has released the new State of Service report, sharing insights from over 5,500 service professionals across 30 countries — including 100 from UAE. The report covers the priorities, challenges, and strategies shaping customer service, including how service teams are tapping AI and data to increase revenue, efficiency, and customer satisfaction amid rising customer expectations. Key insights […]

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NTT DATA To Provide Digital Transformation Services To Salesforce

  • May 15, 2024
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NTT DATA has been selected by Salesforce, the #1 AI CRM, to help standardise and streamline the company’s application environment. NTT DATA will support management and development of hundreds of applications across Salesforce’s organisation so they can focus on helping their customers use data and AI to achieve better insights and productivity. The applications span […]

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Arada Transforms Its Operations And Customer Experience With Salesforce

  • February 13, 2024
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Arada is expanding its use of Salesforce solutions, tapping the power of generative AI to transform its ability to utilise data, manage its operations, and boost customer experience across its operations. The fast-growing developer – which has launched five residential communities across Dubai and Sharjah and delivers services such as real estate management, maintenance, leisure […]

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Salesforce And AWS Expand Partnership

  • November 29, 2023
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At AWS re:Invent, Amazon Web Services (AWS), an Amazon.com, and Salesforce, the AI CRM, announced a significant expansion of their long standing, global strategic partnership, deepening product integrations across data and artificial intelligence (AI), and for the first time offering select Salesforce products on the AWS Marketplace. The expanded agreement makes it easier for customers […]

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Emaar Misr Drives Smart City Transformation With Salesforce

  • October 6, 2023
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Luxury developer Emaar Misr, a subsidiary of the UAE’s Emaar Properties, is driving digital innovation with AI-enabled smart city solutions at Marassi, a 6.5 million sqm luxury development on Egypt’s north coast, thanks to a collaboration with Salesforce, the global leader in customer relationship management (CRM). Emaar Misr has deployed Salesforce CRM solutions including Sales […]

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Salesforce Announces New Einstein 1 Platform

  • September 21, 2023
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Salesforce has announced the Einstein 1 Platform, which features major advancements for Salesforce Data Cloud and Einstein AI capabilities, all built on Salesforce’s underlying metadata framework. A trusted AI platform for customer companies, the Einstein 1 Platform gives companies the ability to safely connect any data to build AI-powered apps with low-code and deliver entirely […]

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