Salesforce has released the new State of Service report, sharing insights from over 5,500 service professionals across 30 countries — including 100 from UAE. The report covers the priorities, challenges, and strategies shaping customer service, including how service teams are tapping AI and data to increase revenue, efficiency, and customer satisfaction amid rising customer expectations. Key insights […]
Khalil Yazbeck, Kingston Technology’s Business Development Manager for UAE, Kuwait, Qatar, and Oman, explains that Kingston leverages innovative SSD technology and high-density memory modules to enhance data center performance, reliability, and energy efficiency.
Databricks has announced several innovations to Mosaic AI to help customers build production-quality Generative AI applications. Databricks is investing in Mosaic AI in three key areas: support for building compound AI systems, capabilities to improve model quality, and new AI governance tools. The resulting innovations will give customers the confidence to build and measure production-quality applications, delivering on […]
R&M announced that it is now offering Release 5 of the DCIM software inteliPhy net. With Release 5, inteliPhy net is becoming a digital architect for data centres. Computer rooms can be flexibly designed according to the data centre’s demand, application, size, and category.
Ooredoo Group has announced the appointment of Sunita Bottse as the CEO of Mena Digital Hub. Mena Digital Hub, Ooredoo’s newly established carrier-neutral data center company, is set to transform the Middle East’s digital infrastructure by providing cutting-edge colocation services to hyperscalers and enterprises. A Seasoned Expert at the Helm Sunita Bottse joins Mena Digital […]
Nutanix has announced the launch of a new Nutanix AI Partner Program dedicated to simplifying AI implementation while accelerating customer outcomes. Mohammad Abulhouf, Sr. Director & GM EMEA Emerging Markets at Nutanix comments, “In the rapidly evolving AI landscape, most enterprises find themselves in uncharted territory. Many customers are relatively new to AI, focusing primarily […]
Vertiv has been awarded a contract by Swedish data centre company EcoDataCenter to supply high-efficiency chilled water cooling solutions for EcoDataCenter’s state-of-the-art plants being built in Falun, Sweden. EcoDataCenter, founded in 2014, has been very successful with its state-of-the-art data centres and is continuing to grow and expand its operations to support rising demand for artificial […]
du, from Emirates Integrated Telecommunications Company (EITC), has announced it will deploy Oracle Alloy to offer hyperscale cloud and sovereign AI services for the government and public sector entities in the UAE focusing on Dubai and the Northern Emirates. The signing ceremony took place during the AI Retreat, a premier gathering held under the patronage of […]
Intelligent power management company Eaton has announced the launch of the featured4, a compact and more efficient power solution for edge and informational technology (IT) needs. Delivering more output, security and control than any other device in its class, this new product range also enables fleet management, remote UPS setting and remote firmware upgrades. The […]
AVEVA launches AVEVA’s 2023 Sustainability Progress Report and the first edition of the AVEVA Industrial Intelligence Index at London Tech Week 2024 where the company advocates for an ethical and impact-driven AI aimed at increasing creativity and efficiency for a more sustainable world. AVEVA 2023 Sustainability Progress Report: key learnings In 2023, AVEVA continued to make progress on […]
